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EFFICIENT FUNCTIONING WITH RPA FOR GOVERNMENT & PUBLIC SERVICES

Automate critical government and public services related activities and ensure faster processing and increase in overall productivity.

RPA Use Cases in Government & Public Services
Surveys & Census (Data Capture & Analysis) in Government & Public Services using RPA - Use Case

Surveys & Census (Data Capture & Analysis)

Drive public survey and census programs across wider geographies, states as well as across remote villages and metropolitan areas with robotics automation efficiently along with collection of high quality of data.

Online Feedback Data Gathering using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Online Feedback Data Gathering

Monitor different news sources including local newspapers, blogs, and social media for comments related to the organization and its work. Perform analysis on the augmented content to get improved efficiency, faster insight, and greater statistical accuracy towards building faster responses to public sentiment, enhanced customer satisfaction, and confidence.

Statutory Process Automation using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Statutory Process Automation

Improve the efficiency of the statutory processes such as the boiler replacement grants process that includes repetitive work activities such as accepting application, validating with internal systems, checking duplicity of the application.

Registry Office Automation in Government & Public Services using RPA - Use Case

Registry Office Automation

Automate the categorization and distribution of incoming digital mail to individual departments within the institution.

Content Migration in Government & Public Services using RPA - Use Case

Content Migration

Migrate mammoth legacy systems to modern technology platforms. Takes only a few hours as compared to days and months of downtime. Ensure maximum availability of the system such that the migration does not hamper the work of the business users and customer service personnel.

Property Registration in Government & Public Services using RPA - Use Case

Property Registration

Automate the property registration application and update the registry of properties to reduce the heavy backlog and pressure on employees.

Property Registration - Processing of Reminder Letters using RPA in Government & Public Services - Use Case

Property Registration - Processing of Reminder Letters

Automate the reminder letter processing related to property registration applications that are incomplete and/or incorrect and are returned to the lawyer or conveyancer for amending and resubmitting the application within the stipulated time. Auto-initiate the reminders one week earlier to the stipulated time expiry and cancel the application in case of no response after one week.

Property Registration - Application Processing using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Property Registration - Application Processing

Regularly check the property registration applications queued in the database if there are another applications of registration on the same property.

Financial Assistance Application in Government & Public Services using RPA - Use Case

Financial Assistance Application

Automate the process to list the unemployed, trained, and eligible residents so that they can be integrated into workplaces. Similarly, check websites to enlist the available permanent work positions and then auto-match the two lists. Reduce the burden on social workers to carry out the tasks as well as the tax-payers who support the unemployed residents. This financial assistance application process is Sweden specific.

Order Management For Personal Protective Equipment (PPE) using RPA in Government & Public Services - Use Case

Order Management For Personal Protective Equipment (PPE)

Track and log the use of Personal Protective Equipment (PPE) for emergency personnel within police, fire, and disaster services department, and automatically place orders to ensure the availability of PPE.

Tracking COVID-19 Cases Within Military/Prison/Other Departments using RPA in Government & Public Services - Use Case

Tracking COVID-19 Cases Within Military/Prison/Other Departments

Update the database of COVID-19 cases across public services departments, such as military branches, prison, etc., and allow healthcare workers to monitor and attend to the patients.

Financial Aid Application Process in Government & Public Services using RPA - Use Case

Financial Aid Application Process

Automate the application process and administration of providing emergency financial aid to self-employed workers, farmers, and SMEs, to quickly approve the payment.

Reporting and Compliance for Government Programs using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Reporting and Compliance for Government Programs

Automate the administrative tasks involved in reporting and compliance for new and existing government programs along with built-in case management capabilities.

Updating Grant Management Systems in Government & Public Services using RPA - Use Case

Updating Grant Management Systems

Update critical information regarding recipients, reporting, and reconciliations to ensure timely disbursal of grants.

Issuing Permits To Essential Services Employees using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Issuing Permits To Essential Services Employees

Verify applications for travel permits and issue it for companies and employees engaged in essential services allowed in the pandemic.

Financial Relief Program in Government & Public Services using RPA - Use Case

Financial Relief Program

Automate the process for verification, validation, approval/rejection of the applications received on the web application for financial support of companies in financial distress due to the global pandemic. This is a Belgium specific process.

ePass Generation in Government & Public Services using RPA - Use Case

ePass Generation

Automate the curfew pass generation related to the movement of essential services and delivery executives of various service providers. Automate the process right from retrieval of bulk list of essential personnel from the service providers to approval generation and pass creation. This is India specific process.

india
Remote Data Integration Process using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Remote Data Integration Process

Automate the response management to requests for aid and information, vital to a local government, during the COVID-19 pandemic to tide over the lack of integration across the vital city infrastructure, and avoid confusion and delays that could impact citizens’ health.

Financial Relief Program in Government & Public Services using RPA - Use Case

Financial Relief Program

Automate the Paycheck Protection Program (PPP) launched to help small businesses impacted by COVID-19 in the US. Auto-scan the applications for eligibility to reduce the pressure on lender banks facing operational challenges in processing these applications and resulting in huge backlog.

As part of the CARES Act, the PPP provides $349 billion of loan funds to all business with less than 500 employees during COVID crisis. This is a US specific administrative process.

usa
Volunteer Registration To Manage COVID-19 using Robotic Process Automation (RPA) in Government & Public Services - Use Case

Volunteer Registration To Manage COVID-19

Auto-screen applications for volunteers signing up to support government efforts to manage COVID-19 crisis (e.g., credentials, criminal records, etc). Expedite this crucial part of the enrollment process through automation and on-board the applicants quickly.

Infection Data Collection in Government & Public  Healthcare Services using RPA - Use Case

Infection Data Collection

Track the virus spread within the ambits of state administration premises, co-relate with geographic input related to the number of infections in each county, and build a map of the COVID-19 threat within Government properties. Update the information at multiple pre-defined time-frames throughout the day.

Use Cases

Response to COVID-19 →

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