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RPA Use Cases

CORPORATE BANKING

Automate the corporate banking processes like salary upload, term deposit, tax payment, etc with RPA.

Robotic Process Automation (RPA) Use Case for Corporate Banking Processes
Salary Upload process using RPA Automation - Use Case

Salary Upload

Automatically disburse the employees’ salaries after all back-end verification and updation on the core banking system.

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RPA in Banking Use Case - Term Deposit Creation

Term Deposit Creation

Create smaller individual Certificate of Deposit for a corporate based on the bulk amount and FD creation requests received.

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Tax Payment Process in Corporate Banking - RPA Use Case

Tax Payment

Enable the payment of direct and indirect taxes through the corporate banking website.

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Bank Reconciliation in Corporate Banking - RPA Use Case

Bank Reconciliation

Reconcile bank statements based on the data available on the Customer Identification Portal (CIP) and communicate all mismatched entries to the stakeholders via email.

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RPA Automation in Banking Use Case - Funds Recalling

Funds Recalling

Auto-send an invoice to donors along with supporting documents requesting for the payment of contribution installments as and when they are due.

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Funds Monitoring in Corporate Banking - RPA Use Case

Funds Monitoring

Book the trust fund (TF) expenses in the TF ledgers in a timely, accurate manner, and identify exceptions (if any) before the book closure.

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Accounting Data in Corporate Banking - RPA Use Case

Accounting Data

Automate the publication of approved, un-audited financial data into clear, validated data sets and reports.

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STP Exception Clearance Process using RPA in Corporate Banking Use Case

STP Exception Clearance

Take the necessary action to clear the Straight Through Processing (STP) exception queue.

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Audit Confirmation in Corporate Banking - RPA Use Case

Audit Confirmation

Take company-wise inputs, merge a number of files related to a specific company, and accumulate the data in a single output file with RPA bots. Use existing systems such as C-Mart, to aggregate certain portions of data.

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Core Banking System Checker in Corporate Banking - RPA Use Case

Core Banking System Checker

Use RPA bots to generate the transaction id for a particular transaction done in specific menu. Fill in the credit account number, location, and the narration in the particular fields and auto-run the checker process for pre-defined validations.

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Dividend Data in Corporate Banking - RPA Use Case

Dividend Data

Auto-download dividend data from the system in an account-wise form on a request basis or as per the regulatory mandate and then share with the client only after reconciliation. Execute the process from the back-end with RPA bots as downloading thousands of individual accounts from the system is not feasible.

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RPA in Corporate Banking Use Case - Email Trigger

Email Trigger

Use RPA bots to trigger auto-mail to different agencies after attaching the files saved in specified shared folder on receiving a pre-defined trigger.

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RPA in Corporate Banking Use Case - Excel Mail Merge

Excel Mail Merge

Create a cheque format and auto-trigger emails for any particular refund or payment transaction that has to be made.

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RPA Use Cases in Banking - Investor Details

Investor Details

For the accounts, fetch pre-configured reports and investor details from the core banking system for transfer and due diligence cases.

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RPA in Corporate Banking Use Case - Monthly Local Cheque Collections

Monthly Local Cheque Collections

Create realisation summary from lodgements done for Financial Institutions Group (FIG) customers in pre-defined lots at a pre-defined frequency. Prepare the data summary and share with respective customers.

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Utility Bill Payments - RPA in Corporate Banking Use Case

Utility Bill Payments

Engage RPA bots for end-to-end automation of utility bill payments, such as electric power consumption, and the related record management. Match the amount date and deposit number for RTGS and NEFT. In case of matches, pass them in the core banking system.

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Lodgement Case Automation - RPA Use Cases in Banking

Lodgement Case Automation

Upload lodgement related client data in auto-mailer folder as per required format, such as cheque number, amount, etc. Auto-mail to respective branches upon a particular pre-defined trigger.

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Realisation Pattern - RPA in Corporate Banking Use Case

Realisation Pattern

Prepare realisation pattern report to monitor branches, Regional Processing Centre (RPC), and outside location or Up Country Collection (UCC) cheque realisation status, schedule it for a pre-defined frequency of publishing and auto-mail to stakeholders.

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Outward Cheque Inquiry / Inward Cheque Inquiry

Outward Cheque Inquiry / Inward Cheque Inquiry

Auto-download the account statements under outward cheques inquiry / inward cheque inquiry option. Auto-trigger account statements to defined customer email ids through the system.

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Cash Management System Flow - RPA Use Cases in Banking

Cash Management System Flow

Transfer data through multiple touch points and banking system applications to credit the customer account. Identify modified transactions on T+1 basis and post accordingly.

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Post-Integration Reconciliation - RPA Use Cases

Post-Integration Reconciliation

After integration of multiple core banking systems, duplicate check controls have to be introduced to restrict double entries, which fail in exceptional scenarios, such as wrong master mapping, data entry errors, cash deposition in non-designated branches, etc. Use RPA bots to reconcile the data at end of the day to restrict double entries.

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Discrepancy Resolution - RPA in Corporate Banking Use Case

Discrepancy Resolution 

Download the details related to cash management system deposit from the provided service request path in a set format and trigger emails to the concerned stakeholders.

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RPA Automation for Core Banking System Entries

Core Banking System Entries

Download service requests from the helpdesk in csv file format and upload in core banking system to generate a transaction id. If the amount and csv file names match, then auto-assign the service requests to pooling checker tray.

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Modification Report - RPA in Corporate Banking Use Case

Modification Report

Auto-check the transaction MIS with the modification report. Auto-check master file for locations and agency account details. Provide the reversal transfer transaction upload maintenance and exception report.

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Service Request Creation - RPA Use Case for Corporate Banking

Service Request Creation

Fetch the offsite surveillance and vigilance report from the workflow. As per the track ids of the report, retrieve different fields from workflow and trigger emails.

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Service Request Assignment - RPA Use Case for Corporate Banking

Service Request Assignment

Auto-assign service requests to team members and trigger emails.

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Sweep Data - RPA Use Case for Corporate Banking

Sweep Data

Use RPA bots to copy all sweep entries and trigger a statement to the registered customer email id.

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RPA in Corporate Banking Use Case - Capital Adequacy Ratio (CAR) Report

Capital Adequacy Ratio (CAR) Report

Execute a sequential process as per pre-defined rules to generate a base file, which is uploaded to Capital Adequacy Ratio (CAR) system. Download the file, massage the data, and consolidate figures to generate a final summary.

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Service Request Resolution Tracking

Service Request Resolution Tracking

Generate service request statements from CRM system. Trigger internal process for resolution. Verify the email id with core banking system and CRM system. After validation, download the statement from core banking system as per customer request. Reply and tag in CRM system.

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Account Statement Generation using RPA Automation

Account Statement Generation

Automatically fetch the required data from the integrated view appended to the core banking system as per the account numbers provided in the input sheet. Email to the agency with the attached file.

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Core Banking System Entry Checker

Core Banking System Entry Checker

Download the files in the fixed format of service request from the core banking system's checker tray. Match the data with core banking system transaction id and the core banking system report. If entries are okay, close the service request.

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RPA in Corporate Banking Use Case - Contact Details Updation

Contact Details Updation

Auto-update the contact details of the customers such as email id and mobile number in the core banking system from the input sheet.

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Daily Reporting - RPA in Corporate Banking Use Case

Daily Reporting

Download the report as per the customer code from the core banking system. Fetch the return date, realization date deposit, slip number, and the customer status for all the customers on a daily basis.

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Balance Confirmation - RPA in Corporate Banking Use Case

Balance Confirmation

Identify the customer information id from the account number. For the date provided in the input file, generate the report from the core banking system and save in text format with account name as the file name. Perform the activity at a predefined frequency for all the customers.

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Foreign Inward Remittance Status

Foreign Inward Remittance Status

Use RPA bots to retrieve the foreign inward remittance status details of the customer in a fixed format from the core banking system.

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RPA in Corporate Banking Use Case - Cash Delivery

Cash Delivery

Retrieve details from the core banking system as per the account numbers provided in the input file and the corresponding agency name in the master file for cash delivery.

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RPA in Corporate Banking Use Case - Exposure Report

Exposure Report

Generate exposure report for the specified criteria from master data, MIS, and base data files and previous reports. Calculate the exposure of selected clients under specific conditions and generate a report, which is used as an input in the next report generation.

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State Tax - RPA in Corporate Banking Use Case

State Tax

Calculate the state tax by using RPA bots. Download the request from the system. Auto-execute the request through the maker process. Take the request forward for checker process.

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Ongoing Customer Due Diligence (OCDD)

Ongoing Customer Due Diligence (OCDD)

Automate the OCDD process. Generate report from multiple MIS systems and master data file. Massage the data from MIS with respect to the master data to generate the final output.

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AML Smart Name Scan - RPA in Corporate Banking Use Case

AML Smart Name Scan

Automate the name scan of new customers through a maker and checker process executed through the AMLOCK system that is used for anti-money laundering and fraud detection. Take the values from the AMLOCK system on the basis of client account number. Verify the output with the automated checker process.

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Legacy - Cloud Migration - RPA Use Case

Legacy - Cloud Migration

Migrate data from on-premise core banking system to cloud through a maker and checker process. Auto-fill a form in a predefined format to generate output through the maker and checker process for uploading to the cloud.

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Use Case of RPA Automation in Corporate Banking - SOX Attestor Maker

SOX Attestor Maker

Execute the maker process over the core banking system and other sub systems for the SOX statutory compliance. Use RPA bots to execute the maker activity in account-wise manner as per predefined criteria. Incorporate comments as given by the user.

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Fund Inflow Outflow (FOREX)

Fund Inflow Outflow (FOREX)

Auto-download fund inflow outflow excel file with account numbers and having three sheets - foreign account, local currency accounts, and total balance & remittance of all accounts.
Take account number and go to core banking system for getting opening balance, closing balance, inward amount and outward amount for each account number. Update all the details in Excel. Convert total of all these amounts to a standard currency (say USD) according to current currency rate.

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 Credit Card Account Maintenance Bulk Closure

Credit Card Account Maintenance Bulk Closure

Retrieve all the CRM requests received for credit card modification in self tray. Execute the modifications in the core banking system based on the user requests and close service requests in CRM system.

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Portfolio Investment Scheme (PIS) Cancellation

Portfolio Investment Scheme (PIS) Cancellation

Retrieve request received through call centre and branch banking via CRM system. Scrutinize the cancellation request as per checklist & deactivate PIS approval from Portfolio Management System (PMS) and delink PIS flagging from core banking system. Post deactivation of PIS approval send intimation to DEMAT team and call center team for informing the customer.

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Auto-Routing Customer Request

Auto-Routing Customer Request

Read each email and prepare the day-wise and consolidated tracker for emails. For an additional checkpoint and to avoid miss-out of the emails raise the service request in CRM system.

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RPA Automation for Broker Payment Difference in Corporate Banking

Broker Payment Difference

Download core banking report and compare with broker files. If the difference is higher than a pre-defined limit, then raise operational risk management (ORM) ticket in core banking system.

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RPA Automation for Certificate Of Deposit Renewal in Corporate Banking

Certificate Of Deposit Renewal

Create minimum alternate tax (MAT) report on the basis of input file. Execute steps related to suspension, freeze, renewal, or reimpose process related to certificate of deposit in the core banking system.

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rate Banking Inward Remittances - RPA Use Case in Corporate Banking

Inward Remittances

Generate reports related to inward remittances of different foreign currencies by following various indents and statutory requirements at a pre-defined frequency.

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Service Request Status - RPA Use Case in Corporate Banking

Service Request Status

Send intimation email to the mapped relationship managers specifying the relevant discrepancies about service requests. Ensure that even when relationship managers are on the field they are aware of the status of the request.

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Planned Amortization Class (PAC) Notes Review

Planned Amortization Class (PAC) Notes Review

Check the PACs that are uploaded on PAC site and share them with the respective teams for future course of action towards implementation of the guidelines.

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Banking Statements Quality Check

Banking Statements Quality Check

Fetch the investments data of the customer such as saving bank account details, fixed deposit, credit cards, loan, etc., check in the case of any discrepancies and create the statement.

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Regulatory Guidelines Check

Regulatory Guidelines Check

Check the identified regulatory websites for circulars / notifications / guidelines issued by regulators and share the same with the respective teams for future course of action towards implementation of the guidelines.

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Use Case of RPA Automation in Banking - FATCA Reconciliation

FATCA Reconciliation

Compare the given fields in the Excel file with the core banking system menu for Foreign Account Transaction Compliance Act (FATCA) and key in the remarks.

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Use Case of RPA Automation in Corporate Banking - SOX Debug

SOX Debug

Consolidate all sample files to base file for all regions and resolve discrepancies to ensure SOX compliance.

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Federal Banking Systems and NON MICR Reconciliation

Federal Banking Systems and NON MICR Reconciliation

Reconcile data in core banking systems, federal third party systems, RTGS, and clearing house statements on daily basis as per the business rules and validations.

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Service Delivery Alternate Channels (SDAC)

Service Delivery Alternate Channels (SDAC)

Receive any channel payment transactions files on generic email. Download the transaction file, log in the core banking system, and upload the transaction report. Maintain a log of downloading and uploading of transaction reports on a daily basis.

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Asian Clearing Union (ACU) Funding

Asian Clearing Union (ACU) Funding

Upload data related to ACU transactions in the core banking system by visiting different tabs through multiple touch points and insert default value into transaction. Facilitate seamless transactions involving companies banking with ACU member banks.

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RPA Use Case for Corporate Banking Processes
What you get:

A list of 100+ banking processes that can be automated with RPA

RPA use cases across Retail Banking, Corporate Banking, Direct Banking and Trade Finance

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