Manage hotel reservations, monitor occupancy, and administer necessary changes.
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Deploy attended RPA bots and chatbot solutions in the airline sector / for travel portals to keep the travelers updated about flight schedules and booking status as well as enable them to ask queries.
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Compare the prices of different hotels and B&B accommodations across different tiers and different cities. Offer optimal value for money across your hospitality facilities.
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Automatically assign flying crew for the restricted flights which are plying, especially for domestic travel.
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Engage with customers over a digital CRM platform powered by RPA. Offer quick resolutions of complaints and disputes and automate bill generation process. Update customer profiles with the latest information.
Flag off fraudulent accounts and the closure, ensure compliance reporting, and process orders using RPA bots.
Improve billing and settlements by engaging RPA bots over a digital billing platform. Automate mailing to send the bills, invoices, and receipts to the customers.
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Automate refund by deploy e-voucher refund option to expedite the cancellation process.
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Expedite ticket cancellations and faster resolution of related issues.
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Self-manage rebooking, refund, cancellation, personalized alternatives, etc. in case of flight cancellations, rescheduling, etc.
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Email e-vouchers and perform booking extensions using bots to support call center employees.
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Improve turnaround time and customer service through quick availability of real-time information to answer customer queries. Use RPA enabled chatbot solutions to answer customer queries24x7 for enhanced customer satisfaction.
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Use RPA bots to quickly scan travel history profile of travelers while at the airport. Whenever bots flag any traveller who has visited infected places along with data augmentation about the travellers' visceral temperature, it allows the staff to cordon off any potentially infected traveller.
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Datamatics is a technology company that builds intelligent solutions enabling data-driven businesses to digitally transform themselves through Robotics, Artificial Intelligence, Cloud, Mobility and Advanced Analytics.