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RPA Use Cases

SPEED UP RESPONSE TO COVID-19 WITH RPA

Leverage RPA to automate critical COVID-19 processes like testing, diagnosis, screening, updates, etc to accelerate the response time to the pandemic.

Robotic Process Automation (RPA) in COVID-19 Pandemic - Use Cases
Robotic Process Automation (RPA) Use Case for COVID-19 Testing Process

COVID-19 Testing

Use attended bots to take patient data, match it to hospital EMR records, record the COVID-19 test results, and send them to Health Departments at state level. Accelerate COVID-19 testing by more than 90%.

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COVID-19 Diagnosis using Robotic Process Automation (RPA) - Use Case

COVID-19 Diagnosis

Use a mobile survey to complete the initial diagnosis for hospital patients, which is then entered into multiple core platforms. Automate the process to free up data entry specialists and significantly reduce diagnosis time.

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Health Screening using Robotic Process Automation (RPA) - Use Case

Health Screening

Track/monitor the health status of all employees, and flag-off anyone with high body temperatures, which helps companies react quickly to remediate the situation.

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Track COVID-19 Updates using Robotic Process Automation (RPA) - Use Case

Track COVID-19 Updates

Scan multiple data sources online, compile localized data into a daily report, and email the latest count of COVID-19 cases in the vicinity, provide guidance on getting tested, and other fact-based helpful resources.

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COVID-19 Free Areas Reporting using RPA Use Case

COVID-19 Free Areas

Monitor pedestrian traffic flow through public areas. Analyze data and compile a real-time traffic report and issue warnings when traffic flow is at risk of being too dense.

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Contact Tracing in COVID-19 - Robotic Process Automation (RPA) Use Case

Contact Tracing

Regularly update data on COVID-19 on the national quarantined people portal including any inbound traveller who arrived in the last 2-3 month period and any first-level contacts of a COVID-19 positive person. Automate the time consuming compilation of data considering the large number of people being quarantined in each state and union territory.

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COVID-19 Patient Registration using Robotic Process Automation (RPA) Use Case

Patient Registration

Due to the Coronavirus pandemic, tele-health services for self-diagnosis are fast coming up. Tele-health companies are expecting a significant rise in tele-health applications requiring efficient load balancing. This process assists contact centre employees with patient on-boarding letting nurses focus on patient interactions.

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COVID-19 Suspected Cases Process using Robotic Process Automation (RPA) Use Case

COVID-19 Suspected Cases

Automatically sift through the numerous emails related to suspected COVID-19 cases, read, and analyze them to identify, detect, and classify the cases. Expedite the time-consuming task that eliminates delays in distributing critical information and provide the sender a timely reply.

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Employee Health Tracking Process in COVID-19 using Robotic Process Automation (RPA) Use Case

Employee Health Tracking

Track systems, disease stages, other related data, and healthy employees in real-time without straining the staff who are working tirelessly. Keep track of the health status of the hospital’s employees. Log details about employees, who have been infected with COVID-19, the ones that need quarantine, and the ones that continue in good health.

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COVID-19 Response Management for Safety of Employees using Robotic Process Automation (RPA) Use Case

COVID-19 Response Management for Safety of Employees

Track the health status, location, travel history, and any COVID-19 incident details for employees. Segregate the data on health and work status by department and geography as part of the COVID-19 response management.

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Order Management for Personal Protective Equipment (PPE) using RPA - Use Case

Order Management for Personal Protective Equipment (PPE)

Track and log the use of Personal Protective Equipment (PPE) for emergency personnel within police, fire, and disaster services department, and automatically place orders to ensure the availability of PPE.

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Issuing Permits to Essential Retail and Delivery Employees using RPA - Use Case

Issuing Permits to Essential Retail and Delivery Employees

Verify applications for travel permits and issue them for companies and employees engaged in essential services allowed in the pandemic.

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ePass Generation in COVID-19 Pandemic using Robotic Process Automation (RPA) - Use Case

ePass Generation

Automate the curfew pass generation related to the movement of essential services and delivery executives of various service providers. Automate the process right from retrieval of bulk list of essential personnel from the service providers to approval generation and pass creation. This is India specific process.

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Remote Data Integration Process using Robotic Process Automation (RPA) - Use Case

Remote Data Integration Process

Automate the response management to requests for aid and information, vital to a local government, during the COVID-19 pandemic to tide over the lack of integration across the vital city infrastructure, and avoid confusion and delays that could impact citizens’ health.

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Volunteer Registration To Manage COVID-19 using Robotic Process Automation (RPA) - Use Case

Volunteer Registration To Manage COVID-19

Auto-screen applications for volunteers signing up to support government efforts to manage COVID-19 crisis (e.g., credentials, criminal records, etc). Expedite this crucial part of the enrollment process through automation and on-board the applicants quickly.

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Infection Data Collection in COVID-19 using Robotic Process Automation (RPA) - Use Case

Infection Data Collection

Track the virus spread within the ambits of state administration premises, co-relate with geographic input related to the number of infections in each county, and build a map of the COVID-19 threat within Government properties. Update the information at multiple pre-defined time-frames throughout the day.

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Financial Relief Program in COVID-19 using Robotic Process Automation (RPA) - Use Case

Financial Relief Program

Automate the Paycheck Protection Program (PPP) launched to help small businesses impacted by COVID-19 in the US. Auto-scan the applications for eligibility to reduce the pressure on Lender banks facing operational challenges in processing these applications and resulting in huge backlog.

As part of the CARES Act, the PPP provides $349 billion of loan funds to all business with less than 500 employees during COVID crisis. This is a US specific administrative process.

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