TruBot increases productivity for a leading insurance provider

Business Challenges

The process of creating policy documents manually was tedious process and error-prone. The workload was increasing everyday due to increase in the number of the customers. The client wanted to validate, standardize, and auto-upload the data to the client’s system before 11.30 pm for running a batch process for policy document creation.

The Solutions

Datamatics TruBot ports the raw data received from multiple sources and converts into a standard file format, perform data validation and data massaging using complex business rules to generate a common output file. Artificial Intelligence algorithms were applied to read, interpret, and comprehend large amounts of multi-lingual unstructured data received from different channel partners.

The Results

time taken for processing from 16-20min (per case)

Increase in overall productivity

time take for processing from 6 Hrs

Increase in the accuracy from 70%

Client

The client is one of the leading insurance companies in India that provides products like Motor, Health, Travel, Home and Personal Accident

Industry

Insurance

Region

India

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