Lack of automation led to increase in turnaround-time. The documents had to be processed manually. The manual process reflected lots of errors in data and system. Since TAT was high, verification and facilitating of services for clients was also more time consuming, leading to delay in policy issuance.
Datamatics’ team implemented TruBot, their proprietary Robotic Process Automation (RPA) solution for Policy Eligibility Verification as it has distinct advantages for smooth and accurate verification processes. TruBot provide data interpretation facilities, enabling the client’s Eligibility Verification system to auto-validate and auto-verify the data.
A leading US healthcare services company